How to update billing details in Vloggi

Updated 3 months ago by JUSTIN WASTNAGE

How to manage payment methods and invoices in Vloggi

Vloggi uses the secure payment gateway, Stripe, to manage all transactions and subscriptions. Vloggi does not hold any credit card information; it is all processed and protected by Stripe.

To amend payment details for Vloggi subscription

  1. Click on the Manage my plan button in the bottom-left corner of the interface.
  2. Select the Billing tab in the Stripe subscription management platform.
  3. Follow the prompts to update your payment details or add a new payment method.

To view invoices for previous payments

The Vloggi Customer Portal is a Stripe-hosted portal that allows our customers to manage their subscriptions and billing details themselves.

  1. Head to the Vloggi Customer Portal
  2. Enter your email address (must be the Vloggi account administrator)
  3. Follow the prompts in the email sent to you by Stripe to log-on
  4. You can edit all details and manage your account here

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